Skip to content

TCPA Disclaimer

TCPA Disclaimer

Notwithstanding any current or prior election to opt in or opt out of receiving telemarketing calls, or SMS messages (text messages) from our representatives, agents, affiliates, you expressly consent to be contacted by Stearns Wholesale, our agents, representatives, affiliates, or anyone calling on our behalf. This is for any purposes relating to your loan and/or account, at any telephone number, or physical or electronic address you provide or at which you may be reached. You agree we may contact you in any way, including SMS messages (text messages), calls using prerecorded messages or artificial voice, and calls and messages delivered using auto telephone dialing system or an automatic texting system.

Automated messages may be played when the telephone is answered, whether by you or someone else. In the event that an agent or representative of Stearns Wholesale calls, he or she may also leave a message on your answering machine, voice mail, or send one via text. You certify that the telephone numbers that you have provided, are in fact your contact numbers, and you agree to receive calls at each phone number you have provided Stearns Wholesale You agree to promptly alert Stearns Wholesale in the event that you stop using a particular phone number. Your cell/mobile telephone provider will charge you according the type of account you carry with those companies. You agree that Stearns Wholesale may contact you by email, using any email address you have provided or that you provide in the future. Stearns Wholesale may listen to and/or record calls between you and any representative without notice, as permitted by applicable laws. For example we listen to calls to monitor for quality purposes.



What Are Stearns Wholesale Text Messages?

Stearns Wholesale Texting provides an easy way to get alerts from Stearns Wholesale about promotional and mortgage and payment information from almost any mobile device or cell phone at a number you provide.

Will it cost anything?

Stearns Wholesale will not charge you to send or receive text messages from us; however message and data rates may apply depending on the wireless plan that you have with your carrier.

What if I want to stop receiving messages?

If you wish to stop receiving text messages from us, you may unsubscribe by texting the word STOP to the five-digit US short code, or by emailing STOP to customercare@rate.com

What if I want to re-subscribe?

You can start receiving Red Arrow Connect Texting messages by texting the word START to the ten-digit U.S. long code provided.

What if I have questions?

Email at customercare@rate.com for more information.

Command Terms

Outside of the Commands mentioned below, any other keyword you may use may not be recognized or accepted.

Stop: At any time you can text STOP to the five-digit U.S. long code. This will terminate your participation in the notification program.

Help: At any time you can text HELP to the five-digit U.S. long code.

Disclaimers and Licenses

Stearns lending  is an Equal Housing Lender. We fully comply with the Equal Credit Opportunity Act (ECOA) and all other Federal regulations. All applicants applying for credit from Stearns Wholesale will never be discouraged on the basis of race, color, religion, national origin, sex, military status, marital status, age, or because you get public assistance. Stearns Wholesale  is a licensed mortgage lender. The following states require disclosure of licensing information that can be found by clicking here .

Privacy Policy

You can view our privacy policy by clicking here .

By opting in to Red Arrow Connect Texting, you agree to the terms of the privacy policy.

Additional Disclosures

By signing-up for Stearns Wholesale Texting and providing your phone number, you agree to this policy, our Privacy Policy and our Terms of Use. You also agree that you are providing express written consent for Stearns Wholesale  its affiliates and agents, and its service providers to contact you about your loan application, loan transaction, loan servicing, available rates, and other products, promotions and services offered by Stearns Wholesale by text message or phone call (including by text message or call made using an automatic telephone dialing system or an artificial or prerecorded voice) to the telephone number you have provided, even if that telephone number is on a corporate, state or national Do Not Call Registry. You also agree and understand that consent to receive such messages or calls is not required or a condition of any purchase from Stearns Wholesale Message and data rates may apply. And, by communicating with us by phone and agreeing to this policy, our Privacy Policy and our Terms of Use, you consent to calls being recorded and monitored. By signing-up for Red Arrow Connect Texting and providing your phone number, you agree to this policy, our Privacy Policy and our Terms of Use. You also agree that you are providing express written consent for Stearns Wholesale , its affiliates and agents, and its service providers to contact you about your loan application, loan transaction, available rates, and other products and services offered by Stearns Wholesale by text message or phone call (including by text message or call made using an automatic telephone dialing system or an artificial or prerecorded voice) to the telephone number you have provided, even if that telephone number is on a corporate, state or national Do Not Call Registry. You also agree and understand that consent to receive such messages or calls is not required or a condition of any purchase from Stearns Wholesale . Message and data rates may apply. And, by communicating with us by phone and agreeing to this policy, our Privacy Policy and our Terms of Use, you consent to calls being recorded and monitored.

You represent that you are the account holder for the mobile telephone number(s) that you provide to opt-in to the Red Arrow Connect Texting program. You understand that you are responsible for notifying Stearns Wholesale  immediately if you change your mobile telephone number and agree to indemnify Stearns Wholesale  and parties texting or calling on its behalf in full for all claims, expenses, and damages related to or caused in whole or in party by your failure to notify us of your number change. This includes but is not limited to all claims, expenses, and damages related to our arising under the Telephone Consumer Protection Act.

You acknowledge and agree that Stearns Wholesale is not, and shall not be, responsible for the results of any defects that may exist in this website or its operations within text messaging. As to the operation of these services, to the maximum extent allowed by law, Stearns Wholesale expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranty of merchantability and fitness for a particular purpose.

By using this service, you agree that the laws of the State of Illinois, without regard to principles of conflict of laws, will govern use of Stearns Wholesale Texting and any dispute of any sort that might arise between you and Stearns Wholesale. You further agree that any action at law or in equity arising out of or relating to Red Arrow Connect Texting shall be filed only in the state or federal courts located in Cook County, Illinois, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. You can view our privacy policy by By opting in to Stearns Wholesale Texting, you agree to the terms of the privacy policy. You can view our privacy policy by opting in to Red Arrow Connect Texting, you agree to the terms of the privacy policy.

Complaints

Any email or mobile messaging complaints should be directed to the Customer Service Dept at 866-934-7283 or email at customercare@rate.com